Privacy Policy

Last Updated: July 27, 2026

At Witchsalty ("Company," "we," "us," or "our"), safeguarding your personal privacy is a top priority. This Privacy Policy outlines how we gather, store, handle, and protect your personal information when you interact with our website (witchsalty.com) or utilize our customer services (collectively, the "Services").

By accessing or using our website, you acknowledge the practices described in this policy. If you do not agree with our data practices, please refrain from using our Services.

1. Information We Collect & Process

The types of personal data we collect depend on your specific interactions with Witchsalty. This data may include, but is not limited to:

  • Contact & Identity Details: Your full name, delivery and billing addresses, email address, and contact phone number.
  • Transactional Data: Details regarding the clothing products you purchase, order history, and checkout preferences.
  • Account & Communication Data: Your account credentials, newsletter communication preferences, and customer service inquiries.
  • Note on Sensitive Information: We only process sensitive personal data when strictly necessary, with your explicit consent, or as required by applicable laws.

2. Data Obtained from Third-Party Sources

To enhance our service accuracy and customer experience, we may occasionally obtain information about you from trusted third-party entities, including:

  • Global shipping and logistics partners.
  • Secure payment gateways.
  • Analytics and digital marketing service providers.

3. How We Use Your Information

We process your data strictly under valid legal grounds to provide a seamless and safe shopping experience. Uses include:

  • Fulfilling, shipping, and tracking your orders.
  • Processing secure payments and preventing fraudulent transactions.
  • Providing responsive customer support and order updates.
  • Improving our store functionality, design, and product curation.
  • Sending promotional offers and seasonal updates (only with your opt-in consent).

4. Sharing Your Personal Data

We never sell your personal information to third parties. However, we may share relevant data with trusted entities under strict confidentiality conditions:

  • Essential Service Providers: Payment processors, international logistics providers, and cloud hosting platforms.
  • Legal Compliance: Regulatory bodies, law enforcement, or legal advisors when required to comply with statutory laws or protect our legal rights.

5. Data Security Measures

We enforce rigorous technical and administrative security standards to safeguard your personal records against unauthorized access, loss, or disclosure. While we employ industry-standard encryption protocols, please note that no online transmission or electronic database is 100% immune to breach.

6. Your Privacy Rights & Choices

Depending on your jurisdiction, you may hold specific legal rights regarding your personal data, including the right to:

  • Access: Request a copy of the personal information we maintain about you.
  • Rectify: Request corrections to inaccurate or incomplete personal records.
  • Erasure: Request the deletion of your personal data, subject to lawful retention exceptions (e.g., tax or legal compliance).
  • Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails.

To exercise any of these rights, please contact our privacy compliance team directly at service@witchsalty.com.

7. Revisions to This Policy

We may periodically modify or update this Privacy Policy to reflect operational or legal changes. Any revisions will be published on this page with an updated "Last Updated" date at the top. We encourage you to review this policy periodically.

Contact Us

If you have questions, comments, or concerns regarding our privacy practices, please reach out to us at service@witchsalty.com.